Because all of our products require different lead times, we cannot give you an exact date when something will be back in stock. If you would like to be notified when an item will be back in stock, you can add your email to our notification list. Her
We offer a lifetime manufacturer’s warranty on all of our LED light up products; this way you can buy with confidence. We are the world leaders in Poi and Flow Arts, and we have been in business since 2010, so you can count on us to be there when you
We cover any defects in materials or workmanship, which includes electrical components. If it is our fault that a part fails, we will take full responsibility. If the product is not working and not physically damaged (wear, cracks, or water damage),
Lifetime coverage* for all of our lights excluding the UltraHoop which has a 1 year warranty with reasonable repair fees after the warranty expires. *Please note that after 60 days, customers are responsible for paying the return shipping fees.
Any physical damage, abuse, theft, loss or regular wear and tear. Protective cases, ropes, socks, and handles are meant to wear down over time, we offer affordable replacements on our website in the: parts section. Please contact us before sending an
To request any type of product service please click here to start the process.
Our products should not be combined with products or parts from other manufacturers unless specifically authorized by us and such other manufacturers. Any unauthorized product combination may void the warranty of our products and other manufacturers
This product has the potential for injuries. By purchasing, ordering and or using the product or any products from Ultra Poi, LLC or its affiliates and partners, you (or related users) are responsible for any risks, injury or damage. You release Ultr