What are your shipping rates and delivery times?Updated 9 days ago
Shipping rates and delivery times are calculated at checkout based on your location and selected method.
Important notes:
- Delivery timeframes are estimates provided by the carrier
- Delays may occur due to weather, holidays, or carrier issues
- UltraPoi does not guarantee delivery dates
We recommend placing orders well in advance of any important events.
*Orders with invalid addresses or issues capturing the payment will require additional processing time.
Once you place your order, we ensure the quality of your gear is top-notch, and we pack your order to be shipped from our Texas warehouse. Once shipped, you will receive an email with your tracking information.
U.S. ORDERS
| Shipping Method | Cost | Estimated Delivery Time |
| Savers | $6.95, FREE for Orders $75+* | 5 - 8 Business Days |
| Priority | $12.95 | 2 - 3 Business Days |
*To qualify for free shipping, your order must equal or exceed the amount shown before taxes and after any discounts are applied. Our free shipping promotion is only valid for Savers shipping.
INTERNATIONAL ORDERS
International shipping is charged by package weight and by the type of item in your order. The exact cost is shown at checkout before you pay. If your order includes items from more than one group below, checkout adds the rate for each group together.
Most UltraPoi products (poi, flow stars, LED lights, parts, and accessories)
| Destination | Package weight | Cost (USD) | Estimated delivery time |
| Canada, UK, and Europe* | 0 to 0.5 lb | $24.95 | 15 to 45 business days |
| Canada, UK, and Europe* | 0.51 to 3.09 lb | $34.95 | 15 to 45 business days |
| Canada, UK, and Europe* | 3.11 to 10 lb | $59.95 | 15 to 45 business days |
| Canada, UK, and Europe* | Rush, 0.51 to 3.09 lb | $64.95 | 6 to 10 business days |
| Australia and New Zealand | 0 to 0.5 lb | $24.95 | 15 to 45 business days |
| Australia and New Zealand | 0.51 to 3.09 lb | $44.95 | 15 to 45 business days |
| Australia and New Zealand | 3.1 to 10 lb | $90.00 | 15 to 45 business days |
| All other countries we ship to | 0 to 1.49 lb | $24.95 | 15 to 45 business days |
| All other countries we ship to | 1.5 to 3.09 lb | $44.95 | 15 to 45 business days |
| All other countries we ship to | 3.1 to 10 lb | $64.95 | 15 to 45 business days |
*Canada, the United Kingdom, and these European countries: Andorra, Austria, Belgium, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City, the Aland Islands, and the French overseas regions and territories (French Guiana, Guadeloupe, Martinique, Mayotte, Reunion, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, French Southern Territories).
Staffs and levitation wands (flat rate, any weight)
| Destination | Service | Cost (USD) | Estimated delivery time |
| Australia and New Zealand | Standard | $69.95 | 15 to 45 business days |
| Australia and New Zealand | Rush | $109.95 | 6 to 10 business days |
| All other countries we ship to | Standard | $59.95 | 15 to 45 business days |
| All other countries we ship to | Rush | $99.95 | 6 to 10 business days |
Hula hoops and clothing
| Destination | Package weight | Cost (USD) | Estimated delivery time |
| All countries we ship to | 0 to 3 lb | $29.95 | 15 to 45 business days |
| All countries we ship to | 3.1 to 8 lb | $64.95 | 15 to 45 business days |
Partner brand items (products shipped directly by our partner brands): shipping is calculated by the partner at checkout based on your address.
IMPORTANT NOTES
- Shipping rates vary depending on the total weight of your package. The final shipping cost is displayed upon check out.
- International orders ship in one package. The customer is responsible for paying all import duties and taxes.
- We do our best to offer you the most competitive shipping rates possible. If Economy rates are not available during checkout, that means the Economy rate costs more than the Express/Priority rate. That's great news for you; you'll get your order faster without the extra cost.
- Click HEREto view a full list of the following countries we currently are unable to ship to.