UltraPoi Warranty OverviewUpdated 6 days ago

UltraPoi stands behind the quality and performance of our products.

We offer a Limited Lifetime Warranty on most UltraPoi LED products, covering defects in materials, workmanship, and internal electronics under normal use.

This warranty is designed to ensure that if a product fails due to a manufacturing issue, we will take responsibility and provide a solution.

Important Clarification:

1. “Lifetime” refers to the functional lifetime of the product, not unlimited coverage regardless of wear, damage, or usage conditions.
2. The warranty applies only to UltraPoi manufactured products.
3. Consumable components such as batteries are covered separately under our Battery Policy.