Shipping OverviewUpdated 12 days ago

UltraPoi is committed to fast, reliable shipping from our Texas warehouse.

Key Shipping Details:

1. In-stock orders ship within 2 business days, Monday through Friday, excluding weekends and holidays.
2. Made-to-order items (Staff, Hoop, Wand, Fan, etc.) can take up to 2 weeks to build before shipping.
3. Orders placed outside business hours, on a weekend or on a holiday are processed on the next business day.
4. Free standard shipping on U.S. orders of $85 or more, before taxes and after any discounts are applied.
5. Shipping times shown at checkout are estimates and not guaranteed.

*Orders with invalid addresses or issues capturing the payment will require additional processing time.

Once your order ships, you will receive a confirmation email with tracking information.