UltraPoi logo
UltraPoi logo

All articles

Button Not RespondingUpdated 20 hours ago

If the button is not responding:

Press firmly and ensure your finger is centered on the button.

Check for dirt or debris around the button area.

If the button feels physically stuck or unresponsive, this may indicate misalignment or mechanical wear.

To realign the components to get the button working, take apart the light to expose the LED Chip. Remove the LED Chip, clean it, and then reinstall to make sure it is in its correct place. It it has a  USB port, it should correctly be aligned with the cut out in the outer case.

Was this article helpful?
Yes
No