Battery Warranty & PolicyUpdated 6 days ago
Rechargeable batteries are consumable components and are subject to normal wear over time.
Battery Coverage:
- Batteries are covered for 2 years against defects and abnormal performance
- This includes failure to charge, failure to power on, or significant performance issues beyond normal use
After 2 Years:
- Batteries are eligible for 50% discounted replacement
- This ensures continued support while accounting for normal battery lifespan
Important:
- Gradual reduction in runtime is expected and not considered a defect
- Increased charging frequency over time is normal
- Batteries that no longer hold a charge after extended use are considered worn and require replacement